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Custom 3D Prints
What's the process to get custom 3D prints? Quote Email us the files you want printed and we'll get back to you with a quote. Order Once you have been quoted, select the colour and add the Custom 3D Print Fee to your order. Set the qty in the cart ...
CanadaPost shows as delivered, but nothing arrived.
Help! My order shows its been delivered, but there's nothing in my mailbox! Bravo CanadaPost, you've done it again. For some reason, CanadaPost tends to mark shipments as delivered before they actually get delivered. Its not super common, but ...
What's the returns policy?
Returns Policy (for new items) ALL returns require you to create a support ticket. You can do this here or by emailing your order #, all relevant info and pictures to support@rotorvillage.ca. Please allow a minimum of 1 business day for a response. ...
What's the shipping policy?
We ship Canada-wide daily. We can ship virtually anywhere in Canada via Canada Post & UPS. The shipping costs are calculated automatically by each carrier and are final. In case of incorrect or incomplete address information, any additional shipping ...
I selected UPS, why did it ship Purolator?
First off, don't panic, this is normal. If you select UPS, there's a decent chance it'll actually ship via Purolator. Why? Purolator has been MUCH more reliable with their delivery speeds and package safety. So don't worry, this is for your benefit ...