Shipping
CanadaPost shows as delivered, but nothing arrived.
Help! My order shows its been delivered, but there's nothing in my mailbox! Bravo CanadaPost, you've done it again. For some reason, CanadaPost tends to mark shipments as delivered before they actually get delivered. Its not super common, but ...
I selected UPS, why did it ship Purolator?
First off, don't panic, this is normal. If you select UPS, there's a decent chance it'll actually ship via Purolator. Why? Purolator has been MUCH more reliable with their delivery speeds and package safety. So don't worry, this is for your benefit ...
How fast can I receive my order?
How fast can I receive my order? Shipping speeds within Canada can vary from roughly 1-7 days depending on the shipping method you select at checkout and your location. I want it fast! The fastest method is UPS Express Saver / Purolator Express. ...
What is the "combine with EXISTING order" shipping method?
What is the "combine with EXISTING order" shipping method? No doubt the cheapest shipping option has caught your eye. But beware... What is it? The Combine with EXISTING ORDER shipping method is exactly that, a shipping method to add items to an ...